Last updated: 25th January 2026

High Reiki (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data with care, integrity, and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our offerings.

1. Who We Are

High Reiki provides Reiki education, spiritual teachings, and related content.
For the purposes of UK data protection law, High Reiki is the data controller responsible for your personal data.

Contact email: hello@highreiki.co.uk
Website: highreiki.co.uk

2. Information We Collect

We may collect the following types of personal data:

  • Contact information – such as your name and email address (e.g. when you sign up to our mailing list, enquire, or register for offerings)

  • Payment-related information – processed securely by third-party payment providers (we do not store full payment details)

  • Website usage data – such as IP address, browser type, pages visited, and general analytics data

  • Communications – emails or messages you send to us

We do not intentionally collect sensitive personal data unless you voluntarily choose to share it with us.

3. How We Use Your Information

We use your data only where lawful and necessary, including to:

  • Provide access to our content, courses, and offerings

  • Respond to enquiries or communications

  • Send relevant updates, teachings, or information you have opted into

  • Improve our website and services

  • Meet legal, accounting, or regulatory obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

  • Consent – where you have explicitly opted in (e.g. email communications)

  • Contract – where processing is necessary to deliver a service you have requested

  • Legitimate interests – such as maintaining and improving our website

  • Legal obligation – where required by law

5. Email Communications

If you join our mailing list, you will only receive communications you have consented to.
You may unsubscribe at any time using the link in our emails or by contacting us directly.

Email services may be managed through trusted third-party providers (e.g. Mailchimp or similar), who process data in accordance with GDPR.

6. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Ensure the site functions correctly

  • Understand how visitors use the site

  • Improve user experience

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy (if applicable).

7. Data Sharing

We only share personal data with trusted third parties where necessary, such as:

  • Website hosting providers

  • Email marketing platforms

  • Payment processors

All third parties are required to handle your data securely and in compliance with data protection laws.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

9. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: emmapenman@me.com

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.